Big Basket — UX Audit & improvement suggestion
Desclaimer — I have worked on this project on my own and while working on it I was not associated with “Big basket” in any way. Solution being provided here lack business, tech, product & design context in which existing solution has been designed.
Backstory
After my ux-audit for noon I thought of trying audit for an app that I have used as an end to end user. So, I picked BB, I worked on it around Diwali (last week of October in 2024).
I am really happy to find that BB have recently solved this problem .🙂↕️
Why I choose this flow for audit
In process of my research for revenue report of BB and their upcoming plan — I could find that 👉 “BigBasket is making a strategic shift to focus exclusively on the quick commerce market.
Becuause of the insight I decided to look through the flow related to their current quick commerce (at the time of my research), to find what could possibly be improved as one of their next step.
Designing Solution
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Big Basket — UX Audit was originally published in UX Planet on Medium, where people are continuing the conversation by highlighting and responding to this story.